How can I withdraw my deposit?You can withdraw your deposit provided you meet our standard regulatory requirements. If you wish to open a withdrawal request, you must log into your account with your credentials. Then click on the “Withdraw funds” button and follow the indicated steps. As we wish to offer our customers the safest trading experience, your funds will be released via the method you have deposited your money. In some cases, you might be required by CAPEX.com to provide additional documents so that your withdrawal goes through.
How long does it take to send my money back to me?From the moment of a valid withdrawal request, it takes one business day (excluding weekends) for us to process it.
After that, it can take between 3 - 7 business days for you to receive the funds, with the time frame differing based on the payment method you used to make your initial deposit.